Privacy Policy

1. Information We Collect

Walkdrobe respects your privacy and is committed to protecting your personal data. We collect information necessary to fulfill your orders and enhance your shopping experience, including:

• Personal Identifiers: Name, email address, phone number, and delivery address.
• Transactional Data: Payment details (processed securely via Razorpay; we do not store raw card credentials).
• Technical Data: IP address, device type, browser settings, and browsing behavior on our platform.

2. How We Use Your Information

Your data is strictly used for:

• Processing, shipping, and delivering your apparel orders.
• Sending automated order confirmations, OTP login codes, and shipment tracking SMS/emails.
• Customer support assistance and resolving inquiries.
• Improving store performance and catalog recommendations.

3. Data Security & Sharing

We never sell, rent, or trade your personal information to third-party advertisers. Your information is shared only with trusted logistics partners (e.g. Shiprocket) and payment gateways (e.g. Razorpay) strictly required to complete your transactions.

4. Your Rights & Contact

You have the right to access, update, or request the deletion of your personal data at any time. For privacy requests, email us at support@walkdrobe.in.